US Army, Centers for Disease Control & Prevention

Orchestrating Mission-Critical Systems

US Army, Centers for Disease Control & Prevention

Defense and healthcare platforms needed intuitive interfaces for decision-making under pressure. As a UX Manager, I led design strategy for mission-critical systems, ensuring usability and compliance.

US Army, Centers for Disease Control & Prevention
The problem

Defense systems and emergency healthcare operations teams needed streamlined tools that provided real-time situational awareness to manage very complex workflows, multi-layer security, and strict compliance standards.

US Army, Centers for Disease Control & Prevention
The solution

User Research in Context: Conducted field studies in military and governmental environments.

Role-Based Dashboards: Designed interfaces tailored to user needs.

Accessibility & Compliance: Delivered solutions aligned with government regulations.

Mentorship: Guided a team of designers to elevate design rigor.

US Army, Centers for Disease Control & Prevention
US Army, Centers for Disease Control & Prevention
US Army, Centers for Disease Control & Prevention
Results

Improved operational efficiency for the military and government

Enhanced decision speed for emergency operations

Increased situational awareness through intuitive workflows

US Army, Centers for Disease Control & Prevention
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